Legal

Privacy Policy

Last updated: March 6, 2026

FluentLanguage.net is operated by Isela Bingham, a professional Spanish interpreter and translator based in Stockton, California. This Privacy Policy explains what personal information we collect, how we use it, and your rights — including rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Who We Are

Business Name: FluentLanguage.net (Isela Bingham)
Location: Stockton, California, USA
Contact: ibingham@compuprotech.com

2. Information We Collect

We collect personal information only when you voluntarily provide it through our website forms or when it is automatically generated by standard server operations.

Information You Provide

  • Contact Form: Your name, email address, and message content when you submit a quote or inquiry request.
  • Review Form: Your name (optional), email address, star rating, and written review when you submit a client testimonial.

Information Collected Automatically

  • Server Logs: Your IP address, browser type, operating system, referring URL, pages visited, and date/time of visit. This is standard web server logging and is not used for profiling or advertising.

What We Do Not Collect

We do not use cookies, tracking pixels, web beacons, or analytics software. We do not collect payment information — all billing is handled outside this website. We do not collect sensitive personal information such as Social Security numbers, government-issued ID, financial account numbers, or health information through this website.

3. How We Use Your Information

We use the information you provide solely for the following purposes:

  • To respond to your inquiry or quote request.
  • To display your review on this website (name and review text only — your email is never published).
  • To send you a confirmation or follow-up communication related to your submission.
  • To maintain the security and proper operation of this website.

We do not use your information for marketing, advertising, profiling, automated decision-making, or any purpose beyond direct communication related to your inquiry or review.

4. How We Share Your Information

We do not sell, rent, trade, or share your personal information with third parties for their own use. Your information may be shared only in the following limited circumstances:

  • Email Delivery (Resend, Inc.): When you submit a contact or review form, your email address is passed to Resend, Inc. — our transactional email service provider — solely for the purpose of delivering your submission confirmation. Resend acts as a data processor on our behalf and does not use your data for its own purposes. Resend's privacy policy is available at resend.com.
  • Legal Obligation: We may disclose information if required by law, court order, or governmental authority.

5. Data Retention

We retain your information only as long as necessary for the purposes described in this policy:

  • Contact inquiries: Retained for up to 2 years for business correspondence purposes, then deleted.
  • Reviews: Retained indefinitely while published on the website. Deleted upon request (see Section 7).
  • Server logs: Automatically overwritten or purged within 30 days.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information, including:

  • All data is transmitted over HTTPS (TLS encryption).
  • Form submissions are protected by CSRF tokens to prevent cross-site request forgery.
  • Review and contact data is stored in files accessible only to the server account, outside public web access.
  • API credentials and sensitive configuration are stored outside the web root with restricted file permissions.

No method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

California Residents — CCPA / CPRA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, and the purposes for which it is used.
  • Right to Delete: You may request deletion of personal information we have collected about you, subject to certain exceptions (such as completing a transaction or complying with a legal obligation).
  • Right to Correct: You may request correction of inaccurate personal information we hold about you.
  • Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information. No opt-out is necessary, but you have this right.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
  • Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information as defined by the CPRA.

To exercise any of these rights, please contact us at ibingham@compuprotech.com. We will respond to verifiable requests within 45 days as required by California law. We may need to verify your identity before processing your request.

All Users

Regardless of location, you may contact us at any time to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your information.
  • Withdraw consent for us to contact you (note: this does not apply to information required to fulfill an existing service request).

8. Children's Privacy

This website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete it promptly.

9. Third-Party Links

This website may contain links to third-party websites (such as email links or professional organization pages). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of this website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Isela Bingham
FluentLanguage.net
Stockton, California
Email: ibingham@compuprotech.com